SE102: Interpersonal Communication
Interpersonal
Communication is the scientific study of face-to-face
communication between two people or a person
and his or her environment.
Interpersonal
Communication is a course suggested for those
who will be working in clinical settings or in situations in which an
understanding of human communication is essential.
Textbook:
Beebe, Steven, Beebe,
Susan, and Redmond, Mark. Interpersonal Communication: Relating to
Others. 2nd ed. Boston: Allyn and Bacon, 1999.
Course Philosophy:
This is a Diagnostic Skills course; it is NOT a
prescriptive course.
The student shall display his or her skills through tests and
papers. At no time shall the student be graded on his or her personal communication
behaviors.
Grading: Possible
points/grades:
First test
|
05%
|
Midterm test
|
15%
|
Final test
|
20%
|
1st paper
|
05%
|
2nd paper
|
15%
|
3rd paper
|
20%
|
Participation
|
20%
|
Disruption
of class is unacceptable.
The
first instance will be reprimanded.
The second instance will be cause for dismissal from class.
The third instance will be cause for expulsion from the course.
Plagiarism
and cheating, the theft of another's ideas, will be prosecuted as harshly as
possible.
Day 1: Theory
Overview: Cognitive
Domain
Knowledge of Terminology: The
student shall demonstrate the ability to identify the terms: theory, principle, model,
paradigm, terminology
Analysis of Elements:
Given an example of communication behavior, the student shall demonstrate the
ability to discover elements of principle, model, paradigm, terminology
Chapter 1: Introduction to Interpersonal Communication:
Cognitive Domain
Knowledge of Terminology: The student shall demonstrate
the ability to identify the terms: intrapersonal, interpersonal, small group, large group,
public speaking. mediated,
mass media, action model, interaction model, transaction, transactional model, speaker,
message, receiver, encoding, decoding, channel, medium, media, noise,
feedback, serial communication, simultaneous messaging, impersonal communication,
mutuality of influence, relationship management, human communication
Knowledge of Trends and Sequences: The student shall
demonstrate the ability to correctly sequence the levels of reporting IPC
abstractions.
Knowledge of Criteria: The student shall demonstrate
the ability to identify the criteria used in determining: intrapersonal communication, interpersonal communication,
small group, communication, large group communication, serial communication, public speaking,
mediated communication,
mass media communication, action model, interaction model, transactional model
Knowledge of Methodology: : The student shall
demonstrate the ability to identify the method[s] used in determining how to
improve a person’s IPC
Knowledge of Principles and Generalizations: : The
student shall demonstrate the ability to identify the first axiom of IPC and second axiom of IPC
Application: The student shall demonstrate the ability
to apply the abstractive process to elements of a taxonomy.
Analysis of Elements: The student shall demonstrate the
ability to analyze the elements of communication situation in terms of its
communication format.
Analysis of Relationships: The student shall
demonstrate the ability to analyze the relationship[s] of a person’s
eye-indexing behavior and verbal communication
Judgments in Terms of External Criteria:
Given an example of communication behavior, which
includes a view of the communicator’s eyes and attendant verbal behavior, the
student shall demonstrate the ability to judge the communicator’s truthfulness
by relating that person’s eye-indexing behavior and verbal communication.
Chapter 6:Communicating Verbally:
Cognitive Domain
Knowledge of Terminology: The student shall demonstrate the
ability to identify the terms: direct acknowledgement, agreement about judgments,
supportive responses, clarifying responses, expression of positive feelings,
complements, impervious response, interrupting response, irrelevant response,
tangential response, impersonal response, incoherent response, incongruous
response, referents, thoughts, symbols, denotative meaning, connotative meaning,
concrete meaning, abstract meanings, linguistics.
Knowledge of Specific Facts: The student shall demonstrate the
ability to identify: the American culture as a relatively low context-bound
culture, verbal communication as only the words and sequence of words used.
Knowledge of Conventions: The student shall demonstrate the ability
to identify the theory of the Looking-Glass Self, three levels of possible
relationships.
Knowledge of Trends and Sequences: The student shall demonstrate the
ability to correctly sequence the levels of reporting IPC abstractions
Knowledge of Classification and Categories: The student shall
demonstrate the ability to identify the classification of verbal behavior as:
bypassing, "bafflegab", lacking precision/clarity, allness, static
evaluation, polarization, fact-inference confusion, biased language, a
cognitive/cognitive paradox, a cognitive/affective paradox, a paradoxical
injunction
Knowledge of Criteria: The student shall demonstrate the ability to
list the criteria used in determining if a statement defines behavior.
Knowledge of Principles and Generalizations:
The student shall demonstrate the ability to identify
the principle that words: have the power to create, have the power to influence
culture, are reflective of culture, are arbitrary, are contextually bound, are
culturally bound.
The student shall demonstrate the ability to define the
concept of behavior.
Knowledge of Theories and Structures: The student shall demonstrate
the ability to identify the theoretical bases of using language in establishing
supportive relationships.
Analysis of Elements: The student shall demonstrate the ability to
analyze the elements of: describing your own feelings and evaluating others,
problem-solving and controlling others, being genuine rather than manipulative,
empathy and remaining detached from others, flexibility and rigidity, presenting
oneself as inferior, equal, or superior, determining the validity of a
behavioral statement.
Analysis of Relationships: The student shall demonstrate the
ability to analyze the relationship[s] of: referents, thoughts, and symbols; and
concrete and abstract meanings.
Analysis of Organizational Principles: The student shall
demonstrate the ability to classify a theoretical stance as magical or
scientific linguistic theory.
Production of a Unique Communication: The student shall
demonstrate the ability to produce a linguistic abstraction, write a behavioral
objective, write a behavioral report
Judgment in terms of External Criteria:
Given an example of verbal behavior, the student shall
demonstrate the ability to evaluate that behavior as confirming of others or
disconfirming of others. Given a statement, the student shall demonstrate the
ability to judge if it is a behavioral statement. Given an example of verbal behavior, the student shall
demonstrate the ability to judge if it contains: phatic communication, direct
acknowledgement, agreement about judgments, supportive responses, clarifying
responses, expression of positive feelings, complements, impervious response,
interrupting response, irrelevant response, tangential response, impersonal
response, incoherent response, or incongruous response.
Chapter 7: Communicating Nonverbally
:
Cognitive Domain
Knowledge of Terminology: The student shall demonstrate
the ability to identify the terms: nonverbal behavior. paradigm, paralinguistic,
kinesics, proxemic, tactile, artifactual, chronemic, environmental factor,
ambiguity, continuity, multi-channel, volume, pitch, inflection, timbre, rate,
rhythm, enunciation, extent, vocalizations, segregates, interrupters, emblems,
fine and gross body movement, illustrators, adaptors, preening, object
manipulation, emblematic behavior, enviro-adaptive behavior, density, angles of
interaction and inclination, circadian rhythms, the golden triangle
Knowledge of Specific Facts: : The student shall
demonstrate the ability to identify the fact that nonverbal communication:
presents up to 65% of social meaning, plays a key role in adapting to others,
messages primarily communicate feelings and attitudes, is genetic and learned,
is culturally based, may in some areas be pan-mammalian
Knowledge of Conventions: The student shall demonstrate
the ability to identify the conventional nonverbal methods of: repeating,
contradicting, substituting, accenting, regulating and punctuating, displaying
emotional content
Knowledge of Classification and Categories: The student
shall demonstrate the ability to identify the classification of: interpersonal
distances, angles of interaction
Analysis of Elements: The student shall demonstrate the
ability to analyze the elements of: the paralinguistic behavior of two people,
the proxemic behavior of two people
Production of a Unique Communication: The student shall
demonstrate the ability to write a behavioral report on: paralinguistic
behavior, proxemic behavior, tactile behavior
Judgments in Terms of External Criteria: Given an
example of nonverbal communication,
the student will demonstrate the ability to correctly judge the affect
represented according to evaluative criteria.
